Privacy Policy

  • 1. Agreement to Terms

    These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “Owner”, “Client”) and Dogwise Academy (“Dogwise Academy”, “we”, “us”, or “our”), concerning your access to and use of the https://dogwiseacademy.net as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in Wyoming and have our registered office at 30 N Gould St. Ste R SHERIDAN WY 82801. The Site provides an online marketplace for the following goods, Products, and/or services: Premium Dog Training services, including Board & Train programs for pets (the “Product”). In order to help make the Site a secure environment for the purchase and sale of the Product, all users are required to accept and comply with these Terms of Use posted on the Site, which are incorporated into these Terms of Use. You agree that by accessing the Site and/or the Product, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND/OR THE PRODUCT AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

  • 2. Description and use of services (“product)

    On the day of collection, the client will provide sufficient dog food for the duration of the program and any medication the client dog is currently taking. Client understands during the selected training program purchased the Trainer will have other dog(s) in their possession for training in which your dog(s) will socialize with, in a supervised setting on and off leash. Your dog(s) will reside with one of our trainers at their home and will have their own crate to sleep, rest, eat and drink water in. During the training program, Dogwise Academy also offers enrichment activities for your dog such as “group play” and “pack walks”. Client understands and agrees that the length of training required, and what can be accomplished, depends in part on the dog’s prior experience and capacity to learn. Client also understands and agrees that the purchased training program may take longer in some cases based on the dog itself, age, breed, maturity level, anxiety and/or aggression levels. Furthermore, the client understands that in most cases, the purchased program is not adequate to ensure reliability in certain areas of training. You will be required to do follow up training to reach goals and continue to provide the dog(s) continuous support and guidance in home and in everyday life. Training Updates: Dogwise Academy will give ongoing progress reports to the owner, which can consist of video, audio, photos and/or a brief summary of your dog(s) accomplishments and progress. Trainers will share videos, updates and/or replies daily, once every 24h. Please allow trainers 2h to reply to your messages or questions. We ask that you send messages between 9am and 11pm only. On the day that your dog is scheduled to return home, the Dogwise Academy Trainer will schedule a time to drop off your Dog(s). On this day, the trainer will work with the client and review the training and changes to be implemented in your home environment in order to maintain the desired behavior of your dog. This handover session is included in the program price and will last a maximum of 2 hours. If your dog has not met some of the goals that were set out initially, our trainer will also review whether these goals can be met with additional training or if there was any reason these goals could not be achieved in that timeframe. (Additional cost will be required). End of program drop off: If the client is unable to be available for the trainer to drop off the said dog(s) at the end of the program date noted for whichever reason, there will be a $60 plus tax PER EXTRA DAY boarding fee. Drop off times are Sunday – Sunday between 10am – 3pm EST (unless otherwise agreed) Maintenance of training The owner (You) understands that the training will result in your dog responding to the Trainer, and that your dog may not initially respond as reliably to you. To ensure dog’s response to owner, owner agrees: To understand and apply the basic principles of training as described and demonstrated in the Handover Session. (1-2 hours – Go home day); To use the cues (commands) supplied by the Trainer; To practice with your dog daily (25 minutes a day, 6 days a week); To integrate training into daily life in order to support behavior goals (not inadvertently punishing the good behavior and rewarding the bad); To follow training and management advice as given by the Trainer; Trainer will be available for phone calls or emails up to one month after the Board & Train program has ended in order to help the owner maintain training and answer any other questions the owner may have. Aggression The client has expressly disclosed to the Trainer any aggressive behavior shown by the dog, towards other dogs or people, including but not limited to: growling, snapping, barking, hackling up, staring, lunging, chasing, and biting of ANY kind. If your dog is aggressive and you have not indicated this to your client manager or trainer, you will be liable for any damage that may occur to the trainer or their home. Additional time may be required if anxiety and/or aggression are more severe then divulged or expected.